Slot Attendant (FT/PT):
A Slot Attendant is responsible for assisting slot players with play and pay of slot machines. This position requires a lot of walking and social interaction with our guests. A Slot Attendant must have excellent guest service skills. A Slot Attendant must be trustworthy and be comfortable working with money. This position requires accuracy when exchanging large denomination currency for smaller denomination currency. A Slot Attendant must assist in making jackpot payoffs and minor machine repairs. A Slot Attendant must observe slot play for illegal machine tampering or abuse.
F&B Servers (PT):
Take food and drink orders along with serving ordered items to the guest's table in a timely manner. Maintain a high standard of customer service to be able to provide a great dining/gaming experience. Follow food and liquor regulations as set by Management and the State of Iowa.
Responsible for the creation and development of promotional and marketing materials as they pertain to the marketing plan including company brochures, direct mail offers, and other promotional materials. Experience with conceptualizing and designing ads in fast-paced environment while meeting quality and accuracy standards. Will work closely with the Marketing Manager to complete monthly marketing campaigns. Must be creative and able to translate ideas into a final product. Able to work independently, self-starter.
Guest Service Representative (FT):
Uses excellent guest service skills to assist players at cage. Responsible for bank monies during assigned shift. Records transactions accurately. Must be able to type, answer phones and assist with inquiries. Duties include signing up new players club members, redeeming member points, promote property amenities, participate in special functions, resolve guest complaints and provide a high level of guest service.
Thank you for interest in becoming part of the team at
Wild Rose Casino & Resort
EOE - Post offer drug screen required.