Slot Attendant (FT/PT):
A Slot Attendant is responsible for assisting slot players with play and pay of slot machines. This position requires a lot of walking and social interaction with our guests. A Slot Attendant must have excellent guest service skills. A Slot Attendant must be trustworthy and be comfortable working with money. This position requires accuracy when exchanging large denomination currency for smaller denomination currency. A Slot Attendant must assist in making jackpot payoffs and minor machine repairs. A Slot Attendant must observe slot play for illegal machine tampering or abuse.
Food and Beverage Servers (PT):
Take food and drink orders along with serving ordered items to the guest's tables in a timely manner. Maintain a high standard of customer service to be able to provide a great dining/gaming experience. Follow food and liquor regulations as set by management and the State of Iowa.
Guest Service Representative (FT):
Uses excellent guest service skills to assist players at cage. Responsible for bank monies during assigned shift. Records transactions accurately. Must be able to type, answer phones and assist with inquiries. Duties include signing up new players club members, redeeming member points, promote property amenities, participate in special functions, resolve guest complaints and provide a high level of guest service.
Surveillance Operator (FT):
Operators are considered confidential employees of the Wild Rose Casino & Resort. The primary responsibilty of the Surveillance Operator is to protect the propert, money and reputation of the Wild Rose Casino & Resort through convert physical and/or video surveillance.
Table Games Dealers (PT/FT):
The Table Games Dealer conducts the assigned table game and is responsible for the table bankroll. Specific duties include conducting the game according to the policy and procedure, makes payoff and handles customer table action, maintains the security and integrity of the games, controls the speed of the games, makes transactions and provides a high level of guest service.
As a member of the Valet team you will greet the guests, load/unload luggage and park vehicles.
The Housekeeping position involves cleaning all areas of the facility including the Hotel, Casino, rest rooms and common areas.
Thank you for interest in becoming part of the team at
Wild Rose Casino & Resort
EOE - Post offer drug screen required.